Mphasis, the India-based information technology (IT) solutions provider has acquired Silverline, a New York-based digital transformation consultancy and Salesforce service partner, for $132.5 million. Silverline will give Mphasis expertise in Salesforce and industries that include financial services, retail, healthcare, life sciences and media and entertainment.
Cape Town-based digital identity startup iiDENTIFii has partnered Zambian bank Zanaco to roll out its identity solution to Zambian consumers and citizens. iiDENTIFii has developed advanced face authentication technology that safely authenticates users via their cell phones or PCs within seconds. The startup operates across several industry verticals and is used by the largest pan-African banks, insurers and mining houses for both customer and employee authentication.
Gupshup.io, the leading global Conversational Engagement Platform has announced its collaboration with FiLLi Cafe, the renowned cafe chain in the UAE, to bring an unparalleled customer experience for its users on WhatsApp. FiLLi Cafe, celebrated for its iconic FiLLi Zafran tea and delectable offerings, will now be accessible through a dedicated WhatsApp bot, allowing tea aficionados across the UAE to explore the enticing menu, discover exclusive offers, and connect with the brand effortlessly.
Customer intelligence platform Acxiom will collaborate with ActionIQ to deliver enhanced customer insights. ActionIQ’s CDP will integrate with Acxiom’s demographic, household, behavioral and preference data and with Acxiom’s RealID identity resolution solution. Acxiom experts will work with clients to customize and streamline ActionIQ.