So, the #StopHateForProfit Facebook ad boycott happened with no meaningful impact on the company’s revenue but what our friends at The New York Times call “reputational harm”. Arguably more significant, Adobe announced it will join Twitter in banning all political ads in its Advertising Cloud. Not that were many to start with, but it’s another talking point for people who argue that ineffectively governed political advertising is worse than none at all.

Whatever you call the opposite of a trend, the term applies to the struggling world of in-store retail. That has to make things tough for computer vision specialist Advertima, which tracks shoppers as they move through physical space. Of course, they prefer to see opportunities, such as grab-and-go shopping without paying at a register. Somebody agrees, since they just raised $17 million, raising their total funding to $26 million.

Salesforce is buying Airkit.ai, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.