Lots to unpack in this global Twilio survey. More than one-third of Gen Z and millennial consumers purchase from a different brand when a business doesn’t personalize engagement in real time; consumers and businesses disagree on what it takes to build trust; more brands use CRM than CDP to understand customers. Download for details.
ID5, the digital advertising identity provider, announced a $20 million Series B funding round with TransUnion joining the list of investors. ID5 provides the ad ecosystem with a transparent, scalable, privacy-compliant identity infrastructure based on hashed emails and other signals. The company does business in Europe, Japan and Australia.
Two-thirds (67%) of customer engagement leaders say their organization has too many overlapping point solutions, but 58% still feel their martech solutions are well integrated, according to this Forrester survey for Acoustic. Although 99% all are collecting some type of customer behavior signals, only 32% say they can easily analyze them.
Adobe has announced a new solution within its GenStudio suite, GenStudio for Performance Marketing. This self-service application is aimed at accelerating the creation of display and social ads, emails and banners using approved, on-brand content. The solution will leverage Adobe Firefly as well as third-party LLMs.