Pandemic Has Accelerated Marketing Innovation: Forrester Study
Here are two studies that agree the pandemic has accelerated digital transformation but disagree on how. A Forrester study for MediaMonks found that marketers have become more innovative: their new top priority is accelerating digital experience initiatives (61%) and their next phase of digital transformation will focus on virtual experiences (72%). Meanwhile, Spiceworks Ziff Davis found that IT managers have pulled back investments in advanced technology to focus on immediate needs including security, cloud migrations, and remote worker support. Could be a marketer vs IT thing.