Philippine’s GoTyme bank partners Mambu for digital financial services

GoTyme digital bank launched in the Philippines as a partnership between the Gokongwei Group and Singapore-based digital banking group, Tyme, has teamed up with the global cloud banking platform Mambu to improve digital financial services to customers. Plans are for GoTyme to operate as many as 348 digital services kiosks by the end of 2023 to enable access to secure financial services for Filipinos who are currently excluded from the formal banking system.

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Productsup chosen by L’Oréal Australia to enhance consumer operations

January 19, 2023

Productsup, a leading product-to-consumer (P2C) software company, announced today that L’Oréal Australia, has selected the Productsup P2C platform to enhance its commerce operations. As its feed management partner, Productsup will help accelerate L’Oréal’s go-to-market strategy in the APAC region, enabling the company to reach more consumers across more channels than ever before.

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Southeast Asia food delivery platforms total GMV grows 5% y-o-y to $16.3B in 2022

January 19, 2023

Southeast Asia food delivery platforms’ total gross merchandise value (GMV) grew 5 percent year on year to $16.3 billion in 2022, from $15.5 billion in 2021, according to a report from Momentum Works. Growth was mainly driven by the relatively smaller markets of the Philippines ($2.4 billion), Malaysia ($2.2 billion) and Vietnam ($1.1 billion), while larger markets – Indonesia ($4.5 billion), Thailand ($3.6 billion) and Singapore ($2.5 billion) recorded declines in 2022.

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Salesforce Buys for Automated Customer Service

September 22, 2023

Salesforce is buying, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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