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Postie Offers One-Stop Direct Mail Marketing

Direct mail was never really lost but that doesn’t prevent companies from rediscovering it. The latest is Postie, which has just launched an integrated system combining access to a 320 million-name database; connections with a company’s own CRM, Web, and other systems; look-alike prospect modeling; rule- and event-based trigger campaigns; and more. Users upload creative and do everything else within the system. Sweet.

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Most Digital Transformation Initiatives Favor Efficiency Over Customer Experience: Avaya and IDC

July 6, 2018

Let’s talk about digital transformation because, well, there’s no actual news today. First an IDC study for Avaya that finds most digital transformation initiatives have been “less than ‘extremely successful’” in part because IT and business managers both think they’re in charge. More disturbing, more projects focus on efficiency (62%) than customer experience (54%). Companies that do prioritize customer experience grow faster.

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Flexera Buys Snow Software to Help Manage IT Spend

November 29, 2023

Do not confuse Snow Software, which helps companies track IT costs, with Snowflake, a cloud database often used for CDP-ish solutions.   Do take note that Snow has just been sold to Flexera, which also helps companies optimize their return on tech investments.  It’s a helpful reminder that cost-conscious IT departments are more than happy  to “help” marketers who are doing a poor job of controlling tech spend.

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