RBL Bank, India offers speedy, seamless consumer onboarding and credit decisioning with Salesforce

RBL used Salesforce’s newly launched Hyperforce, that enables local data storage on major public clouds in a compliant manner. This helped them meet regulatory requirements around an India data centre. RBL Bank deployed Salesforce platform to bring onboarding processes for all its retail lending units onto a single solution. Customer onboarding for the credit card business and rural vehicle and tractor finance now sit on Salesforce.

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Companies Find Martech Confusing: London Research Study

June 1, 2022

The martech drinking glass is both three-quarters empty and three-quarters full, according to this perplexing survey by London Research.  More than half (57%) of respondents said they find the martech landscape very confusing and it’s hard to know how products fit together, but 83% of leaders and 66% of mainstream organizations say the components of their stack are seamlessly integrated.  CMOs are in charge of digital at 11% of leaders and 27% of mainstream companies. Lots more here to ponder.

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Amazon Backs Down on Charging Sellers Who Don’t Use Its Fulfillment Services

September 25, 2023

There’s probably no limit to Amazon’s greed – because capitalism – but there are constraints as governments regulate BigTech more aggressively and, just maybe, the free market works its wonders. Amazon cited “seller sentiment related to the fee” in its statement pulling back from its planned 2% fee on sellers who don’t use its Prime fulfillment services.  But looming antitrust cases likely had something to do with it.

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