Roche Pharma sets up its second data analytics centre in India

Swiss multinational biotech giant Roche Pharma has set up a state-of-the-art Global Analytics and Technology Centre of Excellence (GATE) in Hyderabad, making it the company’s second data analytics centre in India. With the latest expansion, GATE will have a total headcount of 100 by the end of 2022 and has expansion plans as well.

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Salesforce prioritises inclusion while upskilling the ecosystem

October 20, 2022

Salesforce, the global leader in CRM, announced collaborations with GiftAbled, an organization that empowers people with disabilities; Skillible, an upskilling platform to help women start or restart their careers post a long break and the Pride Circle Foundation, a non-profit that works actively to uplift, and empower the LGBTQIA+ community in India. These collaborations aim to strengthen Salesforce India’s commitment to ensuring inclusion and diversity in the Salesforce ecosystem.

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Oracle to bring its over 100 Cloud services right in your backyard

October 20, 2022

Oracle launched a unique Cloud infrastructure platform that will enable partners and organisations, including in India, to become cloud providers and provide more than 100 services available on the Oracle Cloud Infrastructure (OCI) to their own customers wherever they are. Called ‘Oracle Alloy,’ the new Cloud platform is a key announcement for India since the company has a lot of existing customers there, operating in the regulated industries.

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Salesforce Buys for Automated Customer Service

September 22, 2023

Salesforce is buying, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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