South African startup Cue, a frontrunner in AI-driven customer service solutions, has raised US$500,000 in funding to enhance its mission of improving customer service by harnessing the potential of cutting-edge large language models (LLM).
LeapFrog Investments, a private equity firm that is keen on the financial and healthcare sectors, plans to raise US$1 billion for a new fund targeting businesses in “global growth markets,” including Africa. The Emerging Consumer Fund IV is set to hold a final close in February 2024, having already secured the backing of several institutional investors, including the European Investment Bank (EIB) and World Bank’s IFC, which have committed US$60 million and US$50 million, respectively.
Cape Town-based digital identity startup iiDENTIFii has partnered Zambian bank Zanaco to roll out its identity solution to Zambian consumers and citizens. iiDENTIFii has developed advanced face authentication technology that safely authenticates users via their cell phones or PCs within seconds. The startup operates across several industry verticals and is used by the largest pan-African banks, insurers and mining houses for both customer and employee authentication.
CDP and data solutions provider Zeotap is adding the ID5 ID to its identity graph. The ID5 identifier supports individual-level programmatic ad targeting without relying on third-party cookies, extending the reach of Zeotap ad segments.