Salesforce CDP Adds Engagement Scoring and Datorama Integration
Salesforce announced a slew of features boosting its personalization capabilities, most notably AI-driven engagement scoring drawing on data in the Salesforce CDP. Other additions include tighter integration of Interaction Studio with Experience Cloud, Datorama, and CRM, and of Dataorama with Salesforce CDP. In case you’re wondering, a “slew” is more than a bunch but less than a bucket.