Salesforce, India collaborates with NIBAV Lift for personalised customer experience

Salesforce has partnered with NIBAV Home Lifts for creating a personalised customer journey using emerging technologies. As the home lift industry innovates to cater to an emerging segment of customers in India, Salesforce is honoured to be part of NIBAV’s journey enabling efficient and exceptional service for customers in their pursuit of excellence.

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India’s PowerGrid to place data center outside Delhi in Manesar

August 10, 2023

The Middle East data center market is projected to reach a value of $7.94 billion by 2028, growing at a notable CAGR of 8.5%. This growth is fueled by factors such as strong connectivity, digitalization initiatives, and substantial investments in countries like UAE, Saudi Arabia, and Israel. Emerging locations like Oman, Qatar, and Turkey are also expected to contribute to the market’s growth due to increasing demand for data centers in the region.

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Salesforce Buys for Automated Customer Service

September 22, 2023

Salesforce is buying, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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