Salesforce partners with Jos Alukkas to provide a unified online and offline experience to consumers

Salesforce announced a collaboration with jewellery brand Jos Alukkas, to further enhance overall customer experience both in-store and online. Salesforce Service Cloud and Marketing Cloud will drive operational efficiency with employees while empowering the brand to take consumer experience to the next level. Jos Alukkas has been in the jewellery industry for almost six decades, with 40-plus showrooms across India, including major states in South India.