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Salesforce Promises to Access CDP Data through Slack GPT

Back in March, Salesforce announced it would integrate generative AI with its CRM system. Last week, it was Slack’s turn, with lots of nice promises to do things like have Slack summarize conversations, embed AI within workflows, and query CDP data with a conversational interface.  Most of it isn’t ready yet, but let’s give Salesforce credit for stating that clearly.