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Salesforce Rebuilds Slackbot for AI, Expands Agentforce

At the Dreamforce conference this week, Salesforce announced it’s rebuilding Slackbot to better work with agentic AI in Microsoft Teams and other spaces. Enterprises using Slack will be able to interact with CRM data and information from Slack channels by giving Slackbot natural language prompts. Salesforce also announced general availability of Agentforce 360 and the Agentic Enterprise to bring together data, sales, Slack, and more.