SALESmanago, a leading Customer Data and Experience Platform (CDXP) provider in Europe & USA and Aghreni Technologies Pvt Ltd, headquartered in India (Owner of the popular brand ‘Kenscio’) announced a partnership to promote SALESmanago’ s bestselling AI-drivenCustomer 360° Platform for Global customers and in particular to Indian enterprises.
A new survey conducted by Backbase with YouGov discovered that consumer appetite for digital banking services continues to grow in the countries of the Gulf Cooperation Council (GCC), accelerated further by the COVID-19 pandemic. 77% of respondents say that they use digital banking services at least once a week, and 30% uses services once a day or more.
Exotel, Asia’s largest cloud communication platform (headquartered in India), and Ameyo, Asia’s largest contact center platform, announced a merger. The merger creates the largest customer engagement cloud platform in the emerging markets, with a presence in 60 countries and an ARR of 40 million USD. Over 500 of the largest enterprises in India use either Ameyo or Exotel.
Treasure Data will provide its system to free for companies that are stuck in contracts with other CDPs. The trade-up program is available to companies with roughly firms with $1 billion or more revenue, that already have a competitive CDP in place. There will still be some costs for services to make the conversion but Treasure Data says these are fairly small since it has considerable experience with such projects.