SAP Announces AI Innovations for Commerce and Sales
Ok, we’ll admit that a vendor choosing not to add AI enhancements to their system would probably be more newsworthy than a vendor announcing AI enhancements. But if you’re keeping score at home, we’ll note that SAP has a new CX AI toolkit that will answer questions from shoppers and make recommendations on SAP Commerce Cloud-powered websites. Sales Cloud users gain AI-powered predictive forecasting on deals closing and AI-generated summaries about sales prospects.