Know-it, a Glasgow-based fintech will expand into Australia with its credit management platform in 2024. The platform used by small medium enterprises (SMEs) to manage credit control processes, can help minimize late payments and boost cashflow.
London-based SumUp launches in Australia, its 36th market, to provide SMEs with affordable, easy-to-use payment solutions. Among the products being introduced is SumUp Air, a popular card reader that can take up to 500 transactions on a single charge.
Vietnam’s electric automaker VinFast celebrated its debut as a public company on Aug 15, with its shares trading on the Nasdaq stock exchange in the US. The IPO became a reality after VinFast completed its merger a day earlier with Hong Kong-based special purpose acquisition company (Spac) Black Spade, in what was the largest M&A deal in the Asia-Pacific region so far this year. It is also the fourth highest for such Spac deals.
Not only do 64% of consumers believe AI will improve and speed CX, CX leaders seem to agree with 42% making the use of AI a top priority. These figures come from a survey by Genesys on the customer service component of CX. While only 11% of consumers rate service as excellent, 63% do say it has been getting better.