SK Telecom, Deutsche Telekom, e& and Singtel form Global Telco AI alliance

Telecommunication firms – South Korea-based SK Telecom, Germany-based Deutsche Telekom, Abu Dhabi-based e& and Singapore-based Singtel – have on Thursday announced that they formed the Global Telco AI Alliance to create a new customer experience and make a difference in the lives of global citizens using artificial intelligence (AI) technology.

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Malaysia government & GLICs to invest US$211M to support startups & technopreneurs

August 3, 2023

Malaysia’s government and government-linked investment companies (GLICs) will invest US$211M (RM1 billion) in additional funds to match private funds in supporting local start-ups and encourage technopreneurs. Malaysia ranked 20th in the world based on the report of The Global Startup Ecosystem 2023, valuing the Malaysian start-up ecosystem at US$46 billion (RM208.08 billion) for the first half of 2020 to 2022.

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Salesforce Buys for Automated Customer Service

September 22, 2023

Salesforce is buying, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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