Small Business Marketers Feel Tech Dominates Creativity: Shaped By Survey

Shaped By’s survey of tech marketers also highlighted the role of tech: half the respondents said marketing is dominated by technology while about one-quarter said it was dominated by creativity.  (The rest said they’re about equal.)   Interestingly, small businesses put tech dominance much higher (61%) while enterprise marketers split evenly on tech vs creativity (37% each).  I’d guess that small businesses struggle more with tech because they have fewer resources, but maybe there’s something else going on.

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Marketing Ops is Here to Stay: Brandmaker Report

August 10, 2021

In case you still question whether marketing ops is Officially A Thing, this Brandmaker report finds 70% of senior marketers say their company has a dedicated marketing ops team and 73% say that team is responsible for both martech and tracking campaign performance.  The most-desired improvement was better integration of the tech stack, but, oddly, integration ranked fifth as an investment priority.  Download for lots more.

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IT Leaders (Still) Prioritize Efficiency Over Customer Experience: GenPact, Acorio Research

August 10, 2021
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Two-Thirds of C-Suite Can’t Recognize Bad Data: Fivetran Report

December 6, 2021

Like the determined optimist who tells his boss the factory is on fire by reporting they’ll soon be able to update their equipment, let’s find some silver linings in a batch of gloomy surveys today, Dear Reader.  We’ll start with this Fivetran report, which finds that 85% of data leaders say their company has lost money by basing decisions on bad data, and 66% believe their C-suite can’t tell when that happens.  The bright side is there’s lots of room for improvement.

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