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Snap Buys Voca.ai to Build Voice Assistants for Customer Support

Your head may also explode if you try to understand why consumer photo app Snap would buy Voca.ai, which creates AI-based voice assistants for customer support. And yet, they have. Life is filled with mysteries, eh?

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Marketing-IT Collaboration Is Key to Transformation Sucesss: Infosys Study

November 12, 2020

Of course, when it comes to misalignment, nothing beats the marketing-IT relationship. This Infosys study finds that marketers see the biggest collaboration challenges as improving customer experience and agility while IT managers focus more on skills, company culture, and budgets. There’s a lot more here but the bottom line is companies with better collaboration get better results.

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Google Again Delays Third-Party Cookie Deprecation

April 25, 2024

Procrastinators of the world can throw a party whenever they get around to it: Google has once more pushed back complete third-party cookie deprecation.  The new target is “early next year.” Reasons for the delay include concerns expressed by U.K. data regulator Information Commissioner’s Office, an ongoing inquiry by the U.K. Competition and Markets Authority, and widespread discontent in the advertising ecosystem.

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