Southeast Asia superapp Grab buys and relaunches food site HungryGoWhere

Grab Singapore, a leading superapp in Southeast Asia, announced that it has bought and relaunched Singapore’s food site HungryGoWhere and its accompanying social media channels. The revamped HungryGoWhere brand aims to address the growing interest of diners to reconnect with its local food scene in much deeper ways.

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Malaysia’s Carsome is said to delay Singapore, US dual listing

June 23, 2022

CARSOME Group, which operates a South-east Asian used-car online marketplace, is delaying its dual listing plans in Singapore and the US on concerns that deteriorating macroeconomic conditions could dent its valuation, according to people with knowledge of the matter. Malaysia’s most valuable technology startup has halted work on the planned offerings that were set for this year, the people said.

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Companies Using Fewer, Broader CX Systems: TELUS International

June 22, 2022

I have a pile of personalization surveys for you today, Dear Reader.  But the most intriguing study in the queue is this one from CX tech vendor TELUS International, which finds that companies are using fewer CX systems.  Specifically, 50% of companies are now trying to reduce the number of CX vendors, compared with 44% two years ago and 27% five years ago.  Suites still win, it seems.

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Amazon Backs Down on Charging Sellers Who Don’t Use Its Fulfillment Services

September 25, 2023

There’s probably no limit to Amazon’s greed – because capitalism – but there are constraints as governments regulate BigTech more aggressively and, just maybe, the free market works its wonders. Amazon cited “seller sentiment related to the fee” in its statement pulling back from its planned 2% fee on sellers who don’t use its Prime fulfillment services.  But looming antitrust cases likely had something to do with it.

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