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Sprinklr Adds Salesforce CDP Integration

Sprinklr, which collects and classifies customer comments from social media, review sites, chat apps, and other external systems, has expanded its partnership with Salesforce to make it easier to load that data into the Salesforce CDP.  They also announced an agreement to work with Accenture to make it happen.  Sprinklr has already has partnerships with other CDP vendors including Adobe and SAP.

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Google Expands Third-Party Billing in Android Apps

November 14, 2022

Regulators are increasingly hostile to app store owners who require apps to funnel payments through the store owner’s payment system and pay a hefty commission for the privilege.  Apple has received most of the unwanted attention, but Google is in regulators’ sights as well.  Google has responded with a pilot program to allow third-party billing in Android apps.  It just expanded the pilot to include the U.S., European Union, and other regions.

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Meta Releases Lying, Offensive AI and Pretends to Be Surprised

November 23, 2022

Like trouble, bad behavior by Meta shows up whether you look for it or not.  The latest is an open-source language model that was supposed to provide reliable search results because it was trained on academic papers.  Alas, it was quickly withdrawn after reviewers found that it returned results that were grammatical and plausible but also incorrect, not to mention filled with “antisemitism, homophobia, and misogyny.”  How can this be a surprise?

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