We can’t call customer experience technology “CXtech”, for obvious reasons. But we do have a lot of news about it today. We’ll start with a $200 million raise for unified customer experience platform Sprinklr, bringing its total to $587.5 million.
We have an unexpected glut of worthy items today, Dear Reader. We’ll start with something for you no-code fans: Google has launched Business Application Platform, which combines its Apigee API management and AppSheet no-code development platform. Sadly, neither is headless, so I can’t say two headlesses are better than one.
The pandemic has destroyed many relationships. Its latest casualty is the Taboola-Outbrain merger, announced last October but reportedly about to be called off. Ad revenue is down and bankers are less willing to provide cash needed to support the merger process.
The U.S. Senate has passed a bill that could potentially ban TikTok in the U.S. if its Chinese owner, ByteDance, does not sell its holdings within a year. The bill now goes to the President Biden, who has said he will sign it. Court challenges are likely to follow.