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Spryker finds almost two thirds of Australian consumers order groceries online, with 10% doing most or all via the internet

Spryker, the leading platform for enterprise marketplaces, thing commerce, and unified commerce, has published its Australian Online Grocery Report 2022. The research of 2,500 Australian consumers finds almost half – 48% – of Australians buy least some of their groceries online, with 10% now ordering most or all of their groceries via the internet. In total, 23% of Australian household food budgets is now spent ordering online.

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Twilio Adds ‘Contextual Awareness’ to Segment CDP

May 15, 2025

Twilio is adding ‘contextual awareness’ to its Segment CDP, which in plainer English means data stored in Segment will be available when creating event-triggered, real-time messages. This and a redesigned journey architecture are part of Twilio’s “next generation” customer engagement platform, which also includes natural voice AI agents, voice and text analytics, and RCS and WhatsApp messaging. Twilio separately announced a multi-year partnership with Microsoft to speed the adoption of conversational AI for customer engagement.

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