Study: 85% Of Shoppers Are Influenced By Personalized Homepage Promotions But 70% Buy on Price
Okay, those were two boring items, so here’s a nice juicy survey. Kibo, an omnichannel commerce platform for B2B and B2C sellers, surveyed nearly 3,000 consumers in the U.S. and U.K. It found 85% are influenced by personalized home page recommendations, 92% by personalized shopping cart recommendations, and 74% expect store associates to be able to access their customer history when they visit a store after purchasing online. More evidence that all this data we’re assembling is really valuable, right? Yes indeed, although maybe I should add that only 4% said online shopping experience was the top factor they consider when making a purchase, compared with 70% who cited price. Useful reality check.