Sweden’s Truecaller introduces AI Assistant in Australia to filter fraud

Global communications platform, Truecaller has launched Truecaller Assistant in Australia. It uses proprietary machine learning technology to serve as a customizable “digital receptionist” that gives users a live transcription of what a caller is saying, so they can decide whether to answer or ignore the call.

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Bestseller selects IBM Consulting for digital transformation

June 1, 2023

European fashion brand Bestseller has selected IBM Consulting for a large digital transformation project in its Indian business. Headquartered in Denmark, Bestseller is an internationally operating fashion retailer with almost 9,000 shops worldwide, mostly in Europe and Asia. In India, Bestseller has a footprint of around 400 brand outlets and a presence in over 1,200 shop-in-shops in external multi-brand stores throughout the country.

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Survey finds 81% of Australian consumers unlikely to buy again from a company if they had a bad delivery experience

June 1, 2023

Research on consumers in six global markets by cloud-based ecommerce company, ShipStation found that, in Australia, 81% of consumers surveyed were unlikely to buy from a retailer if they’d had a bad delivery experience – and 71% ranked ‘high shipping costs’ as a key barrier to a repeat buy. Further, 41% ranked having a good experience with delivery as a key reason for repeat business.

CDPI Emerging Markets
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Microsoft Lets Publishers Block Bing Chat Separately from Bing Search

September 26, 2023

Nearly one-third of major news publishers have blocked generative AI tools from reading their content.   But that’s a drastic measure which could also exclude their results from conventional search engines.  Microsoft has just given publishers the option to block access by Bing Chat without also removing their content from search results.  We’ll see if competitors do the same.

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