Swiftly Raises $100 Million for Retail Tech and Media Networks

Lots of people want to help retailers compete with Amazon. Swiftly Systems offers tools for online and instore promotions plus retail media networks.  They just announced their second $100 million funding round in six months.

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Intent HQ Uses AI to Find Telco Marketing Opportunities

September 21, 2022

Ok, here’s a crazy coincidence: we have news from another CDP that specializes in telecom.  Intent HQ has launched an AI-driven audience builder that finds hidden opportunities within a customer base.  The tool doesn’t require data scientist support and lets marketers choose from a list of predictive indicators to model against.  It uses other Intent HQ features to automatically ensure the audience data is privacy-compliant.

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Salesforce Buys for Automated Customer Service

September 22, 2023

Salesforce is buying, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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