Ok, here’s a crazy coincidence: we have news from another CDP that specializes in telecom.  Intent HQ has launched an AI-driven audience builder that finds hidden opportunities within a customer base.  The tool doesn’t require data scientist support and lets marketers choose from a list of predictive indicators to model against.  It uses other Intent HQ features to automatically ensure the audience data is privacy-compliant.

Instacart is also manning the anti-Amazon barricades. They just launched Connected Stores, an initiative that helps retailers compete with Amazon’s no-checkout technology. Clients also get an online component and lots of fresh customer data. Success isn’t guaranteed: Wegmans recently dropped a self-scanning program due to high shoplifting costs.

“Ask Meta AI anything” is what you now see instead of the traditional search bar across Meta apps such as Facebook and Instagram. Meta AI will still perform the basic search function but will also answer questions and chat with you. It should hardly be a surprise when a tech company launches a genAI solution these days but this is a bold challenge to Google and Open.ai (it’s also available as a standalone tool at Meta.ai).