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T-Mobile Breach Exposes Data on 2.3 Million Customers

Less impressive is news that a data breach at T-Mobile has exposed personal data on 2.3 million customers, including names, Zip codes, phone numbers, email addresses, and account numbers. You’ll recall that T-Mobile generated positive news recently by promising that customer services calls would be answered by real people. Sic transit gloria mundi, amirite?

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Informatica Adds New Features for Data Integration

August 29, 2018

Here’s a fiendish little test, Dear Reader. I know you’ll read even trivial news about the likes of Salesforce and Adobe, but does that curiosity extend to serious-but-unflashy companies like Informatica? They’ve just announced a slew of enhancements to their master data management, cloud data integration, and data privacy products. It’s all directly relevant to customer data management, so you should be interested. Then again, it’s Informatica.

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Salesforce Connects AI-Based Marketing Apps with Data from CDP and Google

June 8, 2023

Salesforce kicked off its big Connections conference yesterday, and if you’re surprised the focus was on generative AI, you haven’t been paying attention.  Still, the focus this time was on marketing applications that draw on Salesforce CDP data, so it’s right up our alley.  They also announced direct access to Google BigQuery data, ticking the “zero-copy” box as well.

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