Let’s do news from CDP vendors today. Tealium announced new capabilities to stream data into cloud computing platforms including Amazon Web Services, Google Cloud, and Microsoft Azure. Key benefits include real-time data collection, prebuilt connectors for more than 1,000 source systems, and transformation of data before it is fed into destination systems.
“Digital transformation” can describe many types of change. But this Accenture study paints a specific picture of a future where subscription services replace traditional pick-it-off-the-shelf retail. The accompanying survey found that 63% of consumers would consider automatic replenishment of household goods like detergent and 24% would let brands select products for them automatically.
Email marketers just want to do better email. A survey from email vendor Emma found that 37% said they most want to do more targeted marketing, compared with just 23% who wanted to do cross-channel campaigns. Automating more work and content testing tied for last at 12%. The biggest barriers were lack of staff (34%) and time (30%), far ahead of inadequate data (16%) or software (10%). Other interesting data in there too.
Salesforce has agreed to buy Troops.ai, which helps sales teams use CRM data without actually opening their CRM system. Modules include tools to update CRM records, send Slack notifications of changes in CRM data, and collaborate on deals using a hub within Slack. Troops.ai will be part of Salesforce’s Slack division when the deal closes some time this summer.