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Tech Buyers Look for Industry Experience and Post-Sales Support: Epicor Survey

Unless you happen to sell point of sales systems, this Epicor survey of POS buyers may not seem relevant. But the results are probably similar for other tech products.  Key findings: 73% of buyers consider replacing a system within three years of buying it; 93% prefer a system tailored to their industry; 92% want sales teams that understand their industry; sellers don’t provide enough support during deployment; and data migration is the biggest deployment challenge.

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Paris-based Koolboks closes $2.5M seed round to scale solar refrigeration across Africa

August 25, 2022

Koolboks, the sustainable cooling company providing accessible cold storage solutions to businesses across Africa, has closed a $2.5 million seed funding round. The round was led by Nigeria-based Aruwa Capital Management and with participation from Acumen, Blue Earth Capital, All On, GSMA and other investors. This brings the company’s total investment to date to $3.5 million.

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CDP Industry Continues Shift to Embedded Systems: Report

January 20, 2025

The second half of 2024 saw the CDP industry continue its shift towards embedding CDPs in customer-facing systems, according to the CDP Institute’s latest Industry Update report. Nearly all firms new to the report had added a CDP to an existing product, and major acquisitions including ActionIQ, Lytics, and mParticle were all made by customer management vendors. The new report adds coverage of composable CDP vendors, which is still a much smaller sector than conventional CDP systems.

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