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Tech Buyers Rely Most on Friends and Search Engines for Product Discovery: Lavidge Survey

We seem to have a “customer behavior” theme this week. I don’t know why but let’s go with it. A study from marketing services consultancy Lavidge finds that tech buyers rely most on colleagues and friends, search engines, and vendor Web sites as data sources during product discovery, while paying less attention to case studies, industry reports, blogs, and advertising in general. No prizes for guessing that cold call telemarketing is the least favorite of all.