The U.S. Senate has passed a bill that could potentially ban TikTok in the U.S. if its Chinese owner, ByteDance, does not sell its holdings within a year. The bill now goes to the President Biden, who has said he will sign it. Court challenges are likely to follow.
HubSpot is bringing AI-powered text, image and audio to creation to Content Hub. It is also adding a tool, Content Remix, that can generate variations for different channels based on one original content asset. Service Hub gets two new AI-powered workspaces for customer service reps and customer success managers.
Flaws in Google’s Privacy Sandbox proposals could allow users’ anonymity to be compromised and permit tracking, says the U.K.’s Information Commissioner’s Office according to documents obtained by the Wall Street Journal. Among its responsibilities, the ICO is charged with protecting data privacy. The concerns have been shared with the Competition and Markets Authority which is already scrutinizing Google’s proposals from an antitrust perspective.
The second half of 2024 saw the CDP industry continue its shift towards embedding CDPs in customer-facing systems, according to the CDP Institute’s latest Industry Update report. Nearly all firms new to the report had added a CDP to an existing product, and major acquisitions including ActionIQ, Lytics, and mParticle were all made by customer management vendors. The new report adds coverage of composable CDP vendors, which is still a much smaller sector than conventional CDP systems.