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Trump Administration is Working on Consumer Data Privacy

If you still need a reason to worry about privacy, try this: Trump Administration is working on the issue. True to form, they’ve consulted with businesses that gather data, including Facebook, Alphabet and Comcast, but no consumer advocates. Presumably the plan is to preempt strong state legislation with a weaker federal law.

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CMOs Prioritizing First Party Over Third Party Data: Dentsu Aegis Survey

August 6, 2018

Finally, marketing agency network Dentsu Aegis has found that CMOs rate individual-level targeting ahead of AI, digital technology, and new customer segments as their biggest strategic opportunity. Music to CDP ears: 57% are expanding use of existing (first party) customer data compared with just 37% expanding use of purchased data. Sadder tunes: CMOs number one fear is a data breach (29%) and 60% think GDPR will make it harder to build direct customer relationships. La la la.

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Twilio Announces Unified Profiles Powered by Segment

March 28, 2024

Twilio has announced two innovations within Twilio Flex, its digital engagement platform. The first, Unified Profiles, will be powered by Segment and allow businesses to collect and activate real-time consented data. This is the first of three launches set for 2024 that will embed Segment in Twilio Communication products. The second innovation is Agent Copilot which will allow users to deploy AI across this data to boost productivity.

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