Two-Thirds of Business Users Are “Citizen Integrators”: Mulesoft Study
Mulesoft surveyed 1,700 business users to find that 68% are “citizen integrators” if that means they somehow help to deliver internal digital services. Nearly all (82%) agree employees need easy access to IT systems and data, 59% agree that failure to connect systems hinders growth, and 44% said their IT department is a roadblock to innovation. A second Mulesoft survey, covering 2,400 IT and business leaders, found 83% feel their groups have become more aligned in the past year (83%) and 87% feel that security and governance concerns are slowing innovation. The second survey has lots of regional and industry detail if you’re interested.