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UAE witnesses cross-industry partnership as full-funnel marketing consultancy Team Red Dot joins with MarTech leader WebEngage

WebEngage, a leading full-stack Retention Operating System, today announced its partnership with Dubai-based full-funnel marketing consultancy Team Red Dot. The partnership will enable Team Red Dot to provide its clientele with retention-marketing services by leveraging WebEngage’s full-stack solutions suite, which has garnered a reputation for best-in-class customer engagement, data analysis, and personalization across the GCC region and beyond.

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YC-backed Eze raises new capital for its secondhand electronics marketplace

June 22, 2023

Nigeria’s Eze, a wholesale marketplace for used and new electronics, has secured US$3.7 million in seed funding to develop its technology infrastructure, broaden its product offering and expand into new markets in Africa, Europe and South America. Eze is a B2B wholesale marketplace for smartphones, laptops, tablets, and other electronics, which connects thousands of buyers from across the world to over 200,000 SKUs that have been vetted, tested, and can be purchased at the click of a button.

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Salesforce Buys Airkit.ai for Automated Customer Service

September 22, 2023

Salesforce is buying Airkit.ai, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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