Uber apologizes to Australians for mistakes/misleads on fares & cancellation fees
This follows an Australian federal court ruling which fined Uber Technologies A$21 million (US$14 million). The court ruled the Australian arm of the U.S. ride-sharing app broke consumer law by misleading customers with warnings they would be charged for cancelling some rides from 2017 to 2021 and by using an inaccurate software algorithm to estimate fares for a taxi service it offered until August 2020.