Zoominfo, the platform that helps B2B sales teams find and engage with customers, is adding an AI copilot to its offering. The copilot will apply generative AI to the platforms extensive go-to-market and CRM data to surface recommendations on who to contact, when to contact them and what to say. It also has an AI Email Assistant to generate effective customer communications.

Almost half of consumers will share data with brands on their own terms, according to a survey of 1,500 U.S. consumers by consumer research platform Attest. No fewer than 84% shared concerns about data privacy, while many were ready to opt out of mailing lists and decline non-essential cookies. Attest sees big opportunities here for zero-party data, information that consumers actively and willingly share.

The second half of 2024 saw the CDP industry continue its shift towards embedding CDPs in customer-facing systems, according to the CDP Institute’s latest Industry Update report. Nearly all firms new to the report had added a CDP to an existing product, and major acquisitions including ActionIQ, Lytics, and mParticle were all made by customer management vendors. The new report adds coverage of composable CDP vendors, which is still a much smaller sector than conventional CDP systems.