AI model builders now have one less excuse for not paying publishers to use their data: TollBit has launched a marketplace that makes it easy to license publisher content.  The system, which has already onboarded 200 publisher websites, also monitors for data collection bot traffic.  TollBit just raised a $24 million Series A, bringing total funding to $31 million.

Salesforce makes a pitch for growing small businesses by launching an ecommerce storefront creation tool in its Starter and Pro Suites. The tool will be integrated with the sales, marketing, and support capabilities already in the suites. It will also be possible to manage products and pricing.

Not only do 64% of consumers believe AI will improve and speed CX, CX leaders seem to agree with 42% making the use of AI a top priority. These figures come from a survey by Genesys on the customer service component of CX. While only 11% of consumers rate service as excellent, 63% do say it has been getting better.