Virgin Australia introduces Australia’s first checked baggage tracking tool
Following the pilot of Virgin Australia’s program that began in May, guests in two thirds of the country now will be able to track status of their checked baggage using Virgin Australia’s app. This is a part of a more than $400M (USD $255,640,000) investment in digital innovation, technology and customer experience and provides the airline’s passengers the ability to self-manage their bookings end-to-end in cases of travel disruption.