Finally, we have Vibenomics, which sells ads in retail background music playlists. You probably haven’t spent much time in retail stores recently but, trust me, it’s a thing. Vibenomics just arranged with digital out of home ad platform Vistar Media to sell their ads programmatically. It’s another example of programmatic advertising spreading beyond its original home on the Web.
Segment has just issued another report on what its customers are up to. Most common uses are collecting Web and mobile analytics (28%), measuring Web site conversions (17%), and integrating new analytical and marketing tools without engineering support (11%). Real-time personalized email and notifications clock in at 10%. Most intriguing, given that Segment concentrates on assembling customer data, is nearly one-quarter (24%) of Segment users are in marketing, sales, analytics, and product teams. The largest group is still engineering at 49%.
So many brands are seen as evil that it’s worth reminding ourselves how valuable a positive brand image can be. Here’s a story about the value that Clorox is gaining from consumer trust that it’s really good at cleaning stuff. As the story puts it, “branded partnerships with major businesses sends a clear message to consumers that the Clorox name represents peace of mind.”
Customer engagement platform Twilio has announced new platform capabilities, including the general availability of Twilio Segment’s Event-Triggered Journeys, supporting personalization based on customer intent signals in real time. In addition, Data Residency (EU) will ensure that email sending and event data are managed within the EU region, both for compliancy and customer trust. WhatsApp Business Calling will enable conversations with customers in another important channel using Twilio’s Programmable Voice Platform.