Voyantis, which calls itself a “prediction-based growth platform” has launched with a machine learning product that uses customer value predictions to optimize advertising campaigns and tailor individual customer treatments. What’s special is the predictions are updated more or less continuously, enabling quicker reaction to behaviors than usual. The company also announced it has $19 million in seed funding.
Netherlands-based retention management platform Retail Rocket just raised a $24 Million Series A, and immediately spent some of it to buy Sailplay, a New York-based marketing automation vendor that will grow its U.S. presence. Retail Rocket builds unified customer profiles in a module it charmingly calls Data Warehouse, and has other modules for AI-driven personalization, segmentation, and campaign management. The company has more than 1,000 global clients across Europe and South America.
The data business is infinitely fascinating, amirite? So you’ll be excited to learn that two firms which track consumer purchases are merging. NielsenIQ specializes in measuring fast-moving consumer goods, while GfK collects data about consumer durables purchases. Both are majority-owned by private investment firms, which will retain shares in the combined operation.
Salesforce is buying Airkit.ai, which builds low-code, AI-powered e-commerce customer service agents. You might have thought Salesforce could already do that, but presumably Airkit does it better. It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange. Price was not announced.