Telecommunications is all about connections, but tech teams are seeing a steep rise in service complexity. As a result, it’s becoming harder for IT to manage increasingly complex network structures, diverse products and bundles while ensuring high levels of customer satisfaction and retention.
Australian tourism body explains the process of rolling out its AI chatbot capability and the internal and consumer benefits it’s triggering.
Data technology provider InterSystems has been recognised as a leader in multimodel data platforms by research firm Forrester.
The U.S. Senate has passed a bill that could potentially ban TikTok in the U.S. if its Chinese owner, ByteDance, does not sell its holdings within a year. The bill now goes to the President Biden, who has said he will sign it. Court challenges are likely to follow.