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Wrapify and Kiwibot Place Ads on Autonomous Delivery Vehicles

Even physical services are impacted by technology like autonomous delivery bots. It was just a matter of time until someone used those as ad platforms. That day has come, with news that Wrapify, which puts ads on vehicles (and applies location tracking to target them effectively), has partnered with autonomous delivery service Kiwibot. You can see it now in San Jose and soon in Denver and Los Angeles.

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Cisco Pays $730 Million for IMImobile Customer Interaction Suite

December 8, 2020

It’s easy to think of Cisco as an infrastructure company but their products also include Webex and contact center systems, so they are definitely in the customer experience and collaboration industries too. Reinforcing the point: they just paid $730 million for IMImobile, which offers a cross-channel customer interaction management suite. In other words, they live closer to Salesforce, Pega, and Twilio than you might have realized.

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Twilio Announces Unified Profiles Powered by Segment

March 28, 2024

Twilio has announced two innovations within Twilio Flex, its digital engagement platform. The first, Unified Profiles, will be powered by Segment and allow businesses to collect and activate real-time consented data. This is the first of three launches set for 2024 that will embed Segment in Twilio Communication products. The second innovation is Agent Copilot which will allow users to deploy AI across this data to boost productivity.

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