KPI Reporting (CDP Institute)
Generate reports based on Key Performance Indicators. Process: Define KPI formulas; calculate using customer data; deliver reports.
Related Resources
Core Banking Modernization with a CDP: The Key to Richer Customer Experiences (NGDATA)
Traditional banks are facing various customer experience challenges. NGDATA details how a CDP can help them modernize and meet those challenges.
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Watch this video to learn how Zeta’s CDP is addressing the changing market dynamics around customer data management.
Black Friday 2021 E-Commerce and Retail Guide (Data Talks)
The digital transformation has led to a massive boom in online shopping. Data Talks explains what this means for Black Friday.