KPI Reporting (CDP Institute)
Generate reports based on Key Performance Indicators. Process: Define KPI formulas; calculate using customer data; deliver reports.
Generate reports based on Key Performance Indicators. Process: Define KPI formulas; calculate using customer data; deliver reports.
The CDP changed the game in data management by pulling customer data together, organizing it, and making it actionable. Oracle describes the role of this tool in transforming business operations today.
Travel and hospitality thrive on CX. Relay42 provides real-time data-driven use cases for these sectors.
Guest: Steve Zisk, Product Marketing Principal, Redpoint Global