Library/Video/Consumer Goods/Customer Experience, Loyalty, Omnichannel, Personalization, Predictive Analytics

The Pivot to First-Party Data: How Three Big Brands Embraced It to Transform Their Business (BlueConic)

Discover how companies like HEINEKEN USA, Mattel, and VF Corporation are embracing a first-party data strategy that offers customer value and delivers business growth.

Related Resources

The Comprehensive Framework for Optimizing Customer Journeys (Relay42)

Digital marketing has become a complex web of touchpoints, behaviors, and expectations. Relay42 offers a guide to omnichannel personalization in this new terrain.

CDP Institute 2024 Member Survey: Building on Success (CDP Institute)

What does the customer data platform industry look like in terms of progress and challenges? This survey of CDP Institute members answers that question and provides other insights.

From Data to Action: How AI is Shaping the Future of Customer Interaction (Blueshift)

AI is now considered crucial for many companies. The CDP Institute and Blueshift explore how a CDP can work with AI to support CX.