Nigeria’s Kudi becomes Nomba as it transitions into omni-channel payments platform
Nigerian fintech startup Kudi has changed its name to Nomba as it transitions into an omni-channel payment platform providing tools to enable businesses to grow.
Nigerian fintech startup Kudi has changed its name to Nomba as it transitions into an omni-channel payment platform providing tools to enable businesses to grow.
Egyptian e-commerce startup Kemitt has launched a new B2B platform as it diversifies its offering after strong growth in the B2C segment. Kemitt is a marketplace that connects product and furniture designers with consumers, handling the manufacturing, overheads, and last-mile logistics.
Gupshup, a global leader in conversational engagement, announced today the acquisition of AskSid, a leading Conversational AI provider to top ecommerce and retail companies around the world. AskSid’s full-stack AI solution including the Retail AI brain, strengthens Gupshup’s customer experience (CX) offerings and will help make the entire shopping journey – across pre-purchase, purchase and post-purchase phases – fully conversational.
CX management platform Sprinklr is introducing “digital twins.” Not your average chatbot, a Sprinklr digital twin is more like an AI-powered employee, able to plan actions, create workflows and make decisions, but at speed and at scale. They are said to be more easily trained than chatbots and can operate within brand policies and guardrails.