OpenAI has inked a multi-year deal with Condé Nast to use content from its properties on its ChatGPT platform and its prototype SearchGPT. Condé Nast’s portfolio includes The New Yorker, Vanity Fair and Vogue. OpenAI had previously closed similar deals with the Associated Press, Axel Springer, The Atlantic, Financial Times, News Corp and Time.
Big Brother may or may not be watching, but Total Expert, a customer engagement platform in the financial services space, is for sure. They’re now using AI to automatically find life milestones like getting married and starting a family and add them to customer profiles. Come to think of it, “Total Expert” has a bit of an Orwellian ring to it, so maybe they’re just being on-brand.
Aiming to stave off legislation that would mandate payment to use news content, Google is on the verge of striking a deal with the State of California to voluntarily contribute $172.5 million to supporting local news outlets over the next five years. The state would match that with $70 million. If the deal is finalized, the assumption is that the California Journalism Preservation Act would be shelved.
It barely feels like news when industry giants add AI features, since that’s what they’re expected to do. But lots of people use their products, so their announcements are probably of higher interest than most. With that in mind, let’s note that Adobe has just announced general availability of agents for audience creation, journey orchestration, experimentation, journey insights, website optimization and agent support.