Experts suggest proceeding with caution with models like this, and with other AI tools that are designed in ways that can introduce vulnerabilities into business systems – particularly if they’re from China.
No more faking being of age if Google has its way. Soon it expects to be able to edit you out of the age-identification process and instead rely on its AI models to determine whether you’re of age to use their products and services. If you think they’re wrong in age estimation, you’ll be able to try to prove differently. There are concerns about this being overzealous data profiling – with questions about what data will be used, will the company gain consent first, and how long will data be... Read More >
Digital analytics vendor (and owner of ActionIQ CDP) Contentsquare continued its expansion with acquisition of Loris AI, which analyzes AI-based and human customer support conversations. The system identifies the reasons behind customer calls, emerging issues, and churn signals. Price was not announced but, for context, let’s note that Loris AI had raised $19 million (per Crunchbase) and has 68 employees (per LinkedIn).
Tools to help brands measure and optimize their AI search results are now too common to mention. But it’s still unusual for a CDP vendor to provide one. So let’s note that CDP Zeta Global is adding a Generative Engine Optimization solution to its AI Marketing Cloud.