Service agent management platform Verint is being bought for $2 billion by private equity firm Thoma Bravo, which will merge it with competitor Calabrio. Thoma Bravo bought Calabrio is 2021. LinkedIn shows 4,294 employees at Verint vs 558 for Calabrio.
Content creators argue that compensation for use of their materials should be legally required, not voluntary. Unfortunately for them, the judge in an author suit against Anthropic ruled that unpaid scanning of copyrighted materials is permitted as “fair use”. Anthropic and the authors have now avoided a trial by settling the case.
One of the trends we’re following is technology offerings by service vendors. Latest example is Shopify design agency Domaine, which just released an “AI Commerce Suite” that uses large language models to automate copy, imagery and video creation; real-time adaptive SEO and geo-targeting; and on-site search, recommendations, and dynamic content. That would have been impressive not so long ago; today, it’s almost commonplace.
Tools to help brands measure and optimize their AI search results are now too common to mention. But it’s still unusual for a CDP vendor to provide one. So let’s note that CDP Zeta Global is adding a Generative Engine Optimization solution to its AI Marketing Cloud.