People and process pains: The strong roots of Australian marketers’ sustained customer data frustrations
Australian Marketers face challenges in reaching organisation-wide consensus on what it means to achieve the 360-degree customer view.
Australian Marketers face challenges in reaching organisation-wide consensus on what it means to achieve the 360-degree customer view.
Australian AgriFood Data Exchange is latest step to connect agricultural supply chain.
Every so often, the New Gods are unexpectedly generous. Today they gave us three pieces of interesting news, despite it being a pre-holiday week. First, Mastercard is buying personalization platform Dynamic Yield from McDonald’s, which itself purchased Dynamic Yield in 2019. The acquisition will join CDP and loyalty system SessionM in Mastercard’s stable of CX services.
In the latest round of AI vs. copyright holders, Character.AI has removed Disney characters from its platform in response to a cease-and-desist letter from the company. It’s unknown if this will prove to be a precedent. OpenAI’s Sora is taking a different approach by requiring copyright holders to opt out of being used.